§ 1. Delivery costs
1.1. The delivery cost depends on the selected method and carrier and is calculated automatically during checkout.
1.2. Standard delivery options include:
POLAND:
- Courier DPD - 16.00 PLN
- GLS Courier - 16.00 PLN
- InPost Parcel Locker - 12.90 PLN
- For orders over 149 PLN, we offer free delivery within Poland.
AUSTRIA:
- DHL Courier (up to 10kg) - 10.00 EUR
- DPD Courier (up to 10kg) - 16.50 EUR
BELGIUM:
- DHL Courier (up to 10kg) - 10.00 EUR
DENMARK:
- DHL Courier (up to 10kg) - 25.00 EUR
- DPD Courier (up to 10kg) - 25.00 EUR
FINLAND:
- DHL Courier (up to 10kg) - 25.00 EUR
- DPD Courier (up to 10kg) - 25.00 EUR
FRANCE:
- DHL Courier (up to 10kg) - 16.50 EUR
- DPD Courier (up to 10kg) - 25.00 EUR
SPAIN:
- DHL Courier (up to 10kg) - 15.00 EUR
NETHERLANDS:
- DHL Courier (up to 10kg) - 12.50 EUR
-
DPD Courier (up to 10kg) - 16.50 EUR
IRELAND:
- DHL Courier (up to 10kg) - 25.00 EUR
GERMANY:
- DHL Courier (up to 10kg) - 10.00 EUR
- DPD Courier (up to 10kg) - 16.50 EUR
PORTUGAL:
- DHL Courier (up to 10kg) - 16.50 EUR
ITALY:
- DHL Courier (up to 10kg) - 10.00 EUR
SWEDEN:
- DHL Courier (up to 10kg) - 25.00 EUR
- DPD Courier (up to 10kg) - 25.00 EUR
§ 2. Order processing time
2.1. Orders placed on business days by 3:00 PM are processed within 1-2 business days.
2.2. Delivery time depends on the selected method:
- Courier – 1-2 business days
- InPost Parcel Locker – 1-3 business days
- Personal pickup – available after order confirmation by our team
2.3. Deliveries are made only on business days (Monday to Friday). Orders placed on weekends and holidays are processed on the next business day.
§ 3. Additional information
3.1. You can track your order status using the link received in the shipping confirmation.
3.2. If you have additional questions regarding delivery, please contact us:
Email: bok@drmalou.com
Phone: +48 510 754 861
