Frequently Asked Questions (FAQ)

Questions and Answers

What is freeze-drying?

Freeze-drying is the process of drying food by freezing and removing water under vacuum. This allows the food to retain almost all of its nutritional value, natural flavor, aroma, and texture—without the need for preservatives. It's one of the gentlest and most effective food preservation methods, ideal for discerning dogs and cats.

What are the ingredients of the treats?

Dr. Malou treats come in two varieties: single-ingredient and multi-ingredient. The single-ingredient variety consists of 100% meat or offal from a single species, while the multi-ingredient treats contain several ingredients, the main one being meat. These treats are a complementary food – they do not contain additives or supplements, and therefore should not be used as a staple in a pet's diet.

What is the composition of complete food?

Dr Malou complete food provides all the necessary nutrients, vitamins and minerals in the right proportions, ensuring the proper functioning of the animal and maintaining health - without the need for additional products or supplements

How to start feeding?

It's recommended to gradually transition to a new diet to allow the digestive system to adapt. Over a seven-day period, gradually add our freeze-dried staple food to the existing diet.

How to store freeze-dried food?

Freeze-dried food should be stored in a cool, dry place, away from direct sunlight. After opening, it's a good idea to reseal the package or transfer the food to an airtight container to maintain its freshness and crispness. There's no need to refrigerate.

What is the shelf life of freeze-dried food?

Thanks to the freeze-drying process, our food has a long shelf life—typically 12 to 24 months from the production date. After opening, we recommend using the product within a few weeks and storing it in a dry, tightly closed container to preserve its freshness and nutritional value.

How does your pet's digestion change after introducing new food?
Po przejściu na naszą karmę zarówno psy, jak i koty zazwyczaj wydalają bardziej zwarte, suche i niemal bezwonne odchody. To efekt lepszego trawienia i wysokiej jakości składników, które są dobrze przyswajane przez organizm Twojego pupila.
What does the term Human Grade Quality mean?

The term "Human Grade Quality" means that our products are made from materials that are suitable for human consumption. This means that the ingredients used to produce the treats meet the quality standards used in the human food industry. The food and treats are free from harmful additives, preservatives, and artificial substances, making them a healthier alternative to traditional pet treats. By choosing products labeled "Human Grade Quality," pet owners can be more confident that they are giving their pets something that is both safe and of high quality.

Does freeze-dried meat retain its nutritional properties?

Freeze-dried meat retains most of its nutritional value thanks to the freeze-drying process, which involves removing water from the meat through freezing and then sublimating it. This process preserves vitamins, minerals, and protein, which are crucial for the diet. Freeze-dried treats and food are lightweight and easy to store, making them a popular choice for pets.

How are Dr Malou products packaged?

Dr. Malou products are packaged to ensure freshness and ease of use in airtight containers that protect against moisture, light, and contamination. Detailed information on ingredients, nutritional values, and recommended doses is included on the packaging, making it easier for owners to use.
selecting the right products for your pets.

How should I store Dr Malou food and treats?

Storing freeze-dried products is crucial to maintaining their freshness and nutritional value. Products should be stored in their original, sealed packaging or in airtight containers. This will help prevent air and moisture from entering, which can affect their quality.

How long after purchase can I safely store Dr Malou products?

For Dr. Malou freeze-dried treats and food, the shelf life is 24 months from the date of production. Remember to store them properly in airtight containers and under appropriate conditions. It's important to always check the expiration date on the packaging and store them
products as recommended to ensure their freshness and safety.

Are Dr Malou products suitable for allergy sufferers?

Our products have short and transparent ingredient lists—no artificial additives, dyes, or preservatives. This makes them an excellent choice for pets with allergies and sensitive digestive tracts. The treats contain only one type of meat or offal, making it easy to choose the right product for both dogs and cats with allergies. We also offer a quail egg yolk treat—an excellent alternative for pets allergic to chicken eggs.

What is the protein content in Dr Malou treats?

The protein content in Dr Malou treats reaches up to 83%. This value varies in individual flavors, depending on the type of meat from which they were made, which is due to its natural composition.

Can I mix other maintenance food with Dr Malou food?

Yes, our freeze-dried foods are complete, so they can be freely combined with other complete foods. However, it's important to adjust the dose accordingly, as the caloric content of individual foods may vary.
Foods may vary. Adding Dr Malou food will enhance the nutritional value of your daily meal.

Can I only give my dog/cat treats?

Treats, or supplementary food, do not fully meet the nutritional needs of your pet and therefore should not form the basis of their diet. Complete foods, which are also available in our offer, are the foundation of their diet. Treats are a valuable addition to the diet and should constitute approximately 10% of the daily caloric requirement. To facilitate dosing, each treat package includes a dosage chart adjusted to the pet's body weight.